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Privacy Policy

At Formailer, your privacy is important to us.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

  1. Who We Are

    Formailer is a service operated by Native Dynamics (Pty) Ltd, a private company registered in South Africa (Registration No. 2024/815735/07). Our goal is to provide simple, no-code form submissions and tracking via HTML embeds.

  2. Information We Collect
    • Account Information
      • Email address (required to register and access the dashboard)
      • Linked domain names
      • IP addresses and general device/browser metadata for security and analytics

    • Form Submissions & Tracking
      • Any data submitted via your HTML forms (stored in your dashboard)
      • Metadata from visitor tracking pixels (e.g. IP address, user agent, timestamp, referrer)

  3. How We Use Your Data
    • To deliver form submissions to your email
    • To store submission and tracker data in your dashboard
    • To prevent abuse, spam, and fraud
    • To improve our services and monitor usage patterns

  4. Data Sharing

    We do not sell or share your personal data or submission data with third parties.
    We may share limited technical data with infrastructure providers (e.g. Cloudflare, email delivery services) solely for operational purposes.

  5. Data Retention
    • Account and billing data is retained for legal and operational purposes.
    • Form submission and tracking data is stored until you delete it manually, or your account is closed.

  6. Cookies and Tracking

    We use minimal cookies required for authentication and session management.
    We do not use third-party trackers or ads.

  7. Your Rights

    You may request access to or deletion of your account data at any time by contacting us at privacy@native-dynamics.com.

  8. Security

    We take reasonable technical and organizational measures to protect your data. However, no service can guarantee 100% security.

  9. Changes

    We may update this policy from time to time. Significant changes will be announced via email or in the dashboard.